“Thanks to Iviett Serrano’s support, we were able to develop all the content, materials, and structure we needed for our skills and competencies development program. Today, we already have our first pilot group graduating from the program in Costa Rica and Guatemala.”
Adriana Piñeiro / Impact director / Selina
I design learning experiences that help companies thrive—remotely, consciously, and with purpose.
I’m Ivi Serrano, an organizational ontological coach and learning strategist with 20+ years of experience designing and facilitating corporate training across Latin America.
I specialize in online onboarding programs and wellbeing-centered learning experiences that drive real engagement from day one. I support companies that want to create cultures where people feel equipped, connected, and ready to grow.
As co-founder of Hackea el Estrés, I’ve helped hundreds of personas manage uncertainty and prevent burnout through science-backed tools for conscious productivity.
From executive programs accredited by top universities to custom training rollouts for corporate teams, I bring the strategy, structure, and creativity to turn knowledge into transformation.
Let’s build a workplace people want to stay in—and grow from.
WHAT I DO
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Remote Onboarding Programs
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L&D Strategy & Content Design
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Instructional Design & content creation for LMS (Videos, Quizzes, Guides)
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Employee conscious productivity Training
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Solutions for Stress Management in Your Organization
HOW I WORK
Here’s how I make learning work for your team:
1. We assess your learning needs
Through diagnostics and conversations, I identify your team’s real priorities—from onboarding gaps to wellbeing challenges.
2. I design the right experience
I create custom, engaging, and science-backed learning journeys that align with your goals and culture.
3. You get high-impact training ready to launch
From scripts to videos, guides, or quizzes, I deliver complete materials—tested, fine-tuned, and ready for your LMS or platform of choice.
4. We evaluate and adapt
I stay connected post-launch, analyze feedback and engagement, and adjust to make sure the learning sticks and scales.
“We reached out to Iviett Serrano to address an issue related to conflict management and handling difficult clients. We noticed an immediate change after the intervention. We found it innovative how she uses experiential learning to help participants truly integrate the skills.”
María Cristina Choy / L&M Manager / Tigo-Cableonda
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